Bank of America Financial Center

Reviews about Bank of America Financial Center

• Loren SotoB

  Apr, 10 2018
  ★ ☆ ☆ ☆ ☆
  If I could give no stars I would.
  So upset with this branch. It's not the first time I walk in and it seems like I'm being pushed out of the building to use the ATM. I understand we're in 2017 but if I'm coming in to make a heafty deposit and pay my rent I expect to be helped by a teller not an ATM. I well aware on the functions of the ATM. I'm walking into the building to be served as a customer. I have other questions about my account that the ATM or online banking won't directly explain. I spent more time depositing money in the ATM than if a teller would have well served me. I'm upset about the service. Technology is technology, but customer service is valued. I just can't believe I was sent to the ATM with a deposit well over a grand. Maybe it's not much but that's way over forty bills depositing at one time. It's unsafe, time consuming and devaluing customer service by suggesting to go to the ATM. Twice.
  I don't like scandals but this is absurd to me.

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